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F.A.Q.
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Q1: Is it possible to track links with parameters? A1: Yes, that is possible. The addresses of tracked links may have any amount of parameters. Q2: Is it possible to track secure links (https://)? A2: Yes, that is possible. Therefor it is necessary to change the prefix "http://" to "https://" in the HTML-code for these links. Q3: Is it possible to track links placed in flash? A3: Yes, that is possible. Therefor it is necessary to connect this links manually (section "Connect link" in the administration area) before they will be placed to the flash. If you want to use automatic connection for links in the flash then it is necessary to add the parameter "anpage=" with address of page where the flash is placed to HTML-code for these links. This additional parameter will simulate referrer, because the flash not generates it. Example: The HTML-code of link: The HTML-code of same link for flash: where "http://www.domain.com/index.html" is address of page where flash is placed. Q4: Is it possible to track links placed in emails? A4: Yes, that is possible. To track the links placed in emails please refer to the "Campaigns" of the ActualAnalyzer. Q5: Is it possible to track external links (the links placed to external domains)? A5: Yes, that is possible. To track the external links please refer to the "Campaigns" of the ActualAnalyzer. Q6: Does each edition of the ActualAnalyzer have own version of the Click Tracker module? A6: Yes, each edition of the ActualAnalyzer have own version of the Click Tracker module and can work only with that version. See Comparison table for full list of features of each release. Q7: Does each user account have separate login to the own statistics in the Click Tracker module for the Server edition? A7: Yes, in the Server release of the Click Tracker module each user account has separate login, separate settings and has access only to the own statistics. The script administrator has separate login with full access to settings and statistics of all accounts. Q8: Is it possible to limit the amount of links each account can track in the Click Tracker module for the Server edition? A8: Yes, that is possible. The script administrator may set the maximum amount of tracked links and groups separately for each user account in the Server release of the Click Tracker module. Q9: Is it possible to disable tracking for specific accounts in the Click Tracker module for the Server edition? A9: Yes, that is possible. The script administrator has possibility to disable the tracking for specific accounts in the Server release of the Click Tracker module. Q10: Is there a way to hide real addresses of tracked links? A10: It is possible to use only mnemonic names or digital identifiers of tracked links. Therefor it is necessary to remove the parameter "url=" from HTML-code for these links. Pay attention: the links you want to hide should be added to tracking before. Example: The HTML-code of link with visible address: The HTML-code of same link but with hidden address: Q11: Is it possible to use the names of links in reports instead of their addresses? A11: Yes, that is possible. The automatically connected links will receive value of the "name=" parameter from the "General HTML-code" as its name for reports. Q12: There are any additional requirements to track a links of dynamic web site? A12: To track a links of dynamic web site it is necessary to add to HTML-code of these links the parameter "anident=" with same value as in HTML-code of ActualAnalyzer placed on pages with these links. Example: The HTML-code of link: The HTML-code of same link for dynamic web site: where "ADDRESS_PARAMETERS_ALL" is value of variable "anident=" from HTML-code of ActualAnalyzer on page where link is placed. Q13: Is it possible to block the tracking of certain IP addresses? A13: The Click Tracker module will block the tracking for same IP addresses that are blocked for the ActualAnalyzer. Q14: If I clear all statistics of Click Tracker is it necessary to connect all the links again? A14: With the "Reset" function in the administration area you will clear all statistics for all links and groups for all time intervals. However: all settings and data about the connected links and groups will be saved. Q15: When I remove a group will Click Tracker keep all the links included in this group? A15: When you remove a group only the group and its statistics will be deleted. All links included in this group and all statistics for these links will be saved. Q16: When I clear all statistics of ActualAnalyzer it clears also all statistics of Click Tracker. Why? A16: The Click Tracker can't work without of database of ActualAnalyzer, therefore its statistics will be cleared also. Q17: What does "Database autoclearing" mean? A17: This operation limits the size of the database used by Click Tracker. The autoclearing consists the deleting of seldom-used records (referrers, search keywords etc.) that have very small weight in general statistics. The autoclearing is carried out automatically when the size of a database achieves a preset maximum value. Q18: If I use the "update" files, do I have to enter all the tracked links again or will all my information be saved? A18: All your settings and stored statistics will be saved. Q20: I receive the error "Can't open file: ***.MYI (errno: 145)". What could be the problem and how to resolve it? A20: The errors like "Can't open file: *.MYI or *.MID" indicate that you have one or more corrupted tables in the Click Tracker module database. It's internal MySQL problem what is a result of unexpected server shutdown, hardware failures etc. The ActualAnalyzer contain internal tool for automatic repairing of these corrupted tables. It's necessary only to browse the "repair.php" file from ActualAnalyzer folder to resolve problem. Q21: I receive the error "Table '** doesn't exist". What could be the problem and how to resolve it? A21: The errors like "Table '** doesn't exist" indicate that you don't have one or more tables in the Click Tracker module database. It may be a result of incorrect installation or internal MySQL errors in case of unexpected server shutdown, hardware failures etc. The ActualAnalyzer contain internal tool for automatic repairing of its database. It's necessary only to browse the "repair.php" file from ActualAnalyzer folder to resolve problem. Please contact us with your questions. |
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